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Greetings!
Welcome to TrainingTips, Point of Action's quarterly
online newsletter. I hope you will find the
articles and tips offered in this newsletter helpful as
you create practical business learning opportunities for
your professionals. If you would like more information
about the content presented here, please feel free to
contact me anytime at (617) 429-0083, or by e-mail at
kmcdonald@pointofaction.net. Good luck with your
staff development initiatives!
- Kerry McDonald, President
| Build A Leadership Development Program |
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Today's leading organizations recognize the importance
of attracting and cultivating top talent and are
increasingly choosing to implement an internal
Leadership Development Program (LDP). An enterprise-
wide LDP can encourage your leaders to maximize their
potential
and contribute more to your organization's growth and
profitability. To create an effective, internal LDP that
positively impacts your employees and your Bottom
Line, you may want to consider following these three
simple steps:
STEP 1 - Determine leadership competencies. What
are the leadership competencies, behaviors and
attributes necessary for long-term success in your
organization? What is the leadership prototype that
you want to promote? Before you launch into
constructing your Leadership Development Program,
begin by asking yourself what type of leaders you want
in your organization. Create leadership proficiency
benchmarks for all levels of your organization that
motivate employees to model certain behavior. Then,
redesign your performance appraisal system to measure
staff proficiency.
STEP 2 - Identify your promising leaders. Once you
have a framework to assess leadership potential in your
employees, you should identify the employees who
demonstrate leadership qualities so that you can groom
them for leadership positions. Acknowledge the current
and aspiring leaders in your organization, and provide
them with the resources, challenges and recognition
they need to stay energized and advance in your
organization. When you identify and cultivate these
leaders, you will also set a high standard for other
employees in your organization to follow and you will
improve the likelihood of becoming an employer-of-
choice, where top job candidates will seek to work--
and remain-- in your high-performing culture.
STEP 3 - Construct a leadership training plan. You
have established leadership proficiencies for your
employees to aspire to and you have identified those
staff members who exemplify the leadership qualities
you consider most important for individual and
organizational success. But how do you raise your
current leaders to the next level of their potential, and
help your remaining employees to develop new
leadership proficiencies? To close the gap between
proficiency expectations and current abilities, you
should consider developing a leadership training plan.
This training plan should include targeted internal and
external courses, linked directly to your leadership
proficiency benchmarks. A strategic training plan,
clearly focused on your organization's leadership
development goals, will help to ensure that your
investments in employee training yield the highest
returns on performance, productivity and organizational
growth.
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| Maximize Employee Productivity in 2004 |
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In 2004, companies are still hoping to get more work
from their existing employees rather than aggressively
recruit new hires. An article in this week's Wall Street
Journal reported that U.S. worker productivity
continued to grow in the fourth quarter, by a rate of
2.7%.
How can you communicate to your employees that you
expect more from them? One creative, inexpensive
way to let your employees know that you want them to
be more productive is to offer them a quick training
program.
Consider offering a lunchtime training session that
explains your organization's changing business needs.
Sometimes simply communicating your new
expectations will encourage employees to take on more
work responsibilities. You may also want to create a
quick case study that highlights a character that is not
producing at the highest level. This approach can
prompt an objective discussion about what it takes to
be a productive employee. And don't forget to provide
your employees with a list of resources (e.g.,
IT training programs, links on your company's intranet)
to help them become more productive.
If you don't have the time to create a training program
for your company, you may consider Point of Action's
customized workshop on "Maximizing Productivity in a
Changing Business Environment."
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| Get The Most Out of Training Day |
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Click on the link below to read Point of Action's
article, "Get the Most Out of Training Day," which
offers more tips and tactics for measuring the value of
your training programs.
Article Link... »
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| Training Tools |
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Visit our website at www.pointofaction.net- and
click on "Tools"- to find several resources that may
help you with your training efforts.
From our website, you will be able to download
a "Training Department Audit Tool" to help you to
inventory your current training offerings and identify
any gaps.
You will also discover a sample competency benchmark
matrix to help you determine staff proficiencies, and a
step-by-step plan for enhancing your training function.
If you have any questions, please contact us at
info@pointofaction.net, or (617) 429-0083.
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